Richard Gieg

Technology Professional

Multi-disciplinary technology professional with experience spanning software engineering, IT support, and systems/network administration—able to bridge gaps across domains and backed by certifications including Network+, Security+, Project+, ITIL v4 Foundation, Linux Essentials, CCENT, MCSA, and MCSE.

Proven track record of building robust web applications, automation tools, and internal platforms—from early work with C# and ASP.NET to modern stacks like Next.js, React, TypeScript, Tailwind CSS, Node.js, and PostgreSQL—delivering solutions that reduce manual work and improve operational efficiency.

Skilled at delivering hands-on support across endpoints, servers, networks, and cloud services—including Windows Server, Active Directory, Exchange, Microsoft 365, and cloud platforms like Azure, GCP, and AWS.

Adept at diagnosing and resolving complex issues involving systems, software, APIs, and infrastructure—using tools like Sysinternals Suite, WinDbg, Wireshark, Chrome DevTools, Postman, and cloud logs to identify root causes and collaborate effectively on resolution.

Customer-focused and proactive problem solver with clear communication skills—equally comfortable supporting end users, collaborating cross-functionally, and mentoring junior team members in fast-paced startup and enterprise environments.

Driven technologist with a passion for continuous improvement—proactively learns emerging technologies, streamlines workflows, and brings fresh solutions to technical and operational challenges. Known for rapid upskilling and creative problem-solving across unfamiliar platforms and codebases.